1. Who we are
Our company UAB “IT FORMA” registered in J. Savickio g. 4, LT-01108 Vilnius, Lithuania.
The controller of your personal data is:
UAB IT FORMA
Company code: 30452365
VAT: LT100011451417
Registered address: J. Savickio g. 4, LT-01108 Vilnius
Email: contact@itforma.lt
2. What Data We Collect
We may collect the following personal data:
- Name
- Email address
- Phone number
- Company information
- Message content submitted via contact forms
- Technical data (IP address, browser type, device information)
- Cookie data
3. Legal Basis for Processing
We process personal data based on:
- Contract performance (Art. 6(1)(b) GDPR) – when providing services.
- Legal obligation (Art. 6(1)(c) GDPR) – accounting and tax compliance.
- Legitimate interest (Art. 6(1)(f) GDPR) – website security, fraud prevention.
- Consent (Art. 6(1)(a) GDPR) – non-essential cookies and marketing.
4. Purpose of Processing
We process personal data to:
- Respond to inquiries
- Provide services
- Manage client relationships
- Ensure website security
- Prevent spam and abuse
- Comply with legal obligations
5. Google reCAPTCHA
We use Google reCAPTCHA to protect our website from spam and automated abuse.
This service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA may collect:
- IP address
- Browser and device information
- User interaction data
Processing is based on our legitimate interest in protecting our website (Art. 6(1)(f) GDPR).
Google acts as a data processor under the Google Cloud Data Processing Addendum.
Data may be transferred outside the EU. Appropriate safeguards, including Standard Contractual Clauses, are applied.
6. Cookies
We use cookies and similar technologies.
Cookies are categorized as:
- Necessary – required for website operation and security (legal basis: legitimate interest).
- Preferences – remember user settings (legal basis: consent).
- Analytics – measure website usage (legal basis: consent).
- Marketing – advertising purposes (legal basis: consent).
You can manage or withdraw your cookie consent at any time via the cookie settings on our website.
7. Data Retention
We retain personal data only as long as necessary:
- Contact form inquiries – up to 12 months.
- Client contract data – up to 10 years (legal requirement).
- Accounting documents – up to 10 years.
- Cookie consent logs – up to 24 months.
- Marketing data – until consent is withdrawn.
8. Data Sharing
We may share data with:
- IT and hosting providers
- Cloud service providers
- Accounting service providers
- Legal advisors
All processors act under contractual agreements and process data only according to our instructions.
9. International Transfers
Some personal data may be processed outside the EU/EEA.
Where this occurs, we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.
10. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
You may contact us at: contact@itforma.lt
We do not use automated decision-making or profiling as defined under Article 22 GDPR.
You have the right to lodge a complaint with the supervisory authority:
State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija)
11. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorized access, loss, or misuse.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website.
13. How to contact us
If you have any questions about our company’s privacy policy, the data we hold on you, or you would like to exercise one of your protection rights, please contact us via our Contact Form or by email at contact@itforma.lt.
Last updated: February 2026